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Terms & Conditions

The following terms and conditions apply to all website development / design services provided by Make It Seen Media to the Client.

  1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

  1. Charges

Charges for services to be provided by Make it Seen Media are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Make it Seen Media reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty percent of the project quotation total before the work is supplied to the Client for review. A second charge of twenty five percent is required after the development stage, with the remaining twenty five percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

This excludes start up website design services on the Buy Now, Pay Later quotation. These services require an advance payment of thirty percent, with the remaining amount divided by 12 and amount payable by the 28th of each month.

Payment for services is due by cheque or bank transfer. Cheques should be made payable to Make it Seen Media Limited and sent to Make it Seen Media Limited, 3 Foxglove Close, Wednesfield, Wolverhampton, WV11 3UE. Bank details will be made available on all invoices.

  1. Client Review

Make it Seen Media Limited will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Make it Seen Media Limited otherwise within ten (10) days of the date the materials are made available to the Client.

  1. Turnaround Time and Content Control

Make it Seen Media Limited will install and publicly post or supply the Client's website by the date specified in the project proposal, or at date agreed with Client upon Make it Media Limited receiving initial payment, unless a delay is specifically requested by the Client and agreed by Make It Seen Media Limited.

In return, the Client agrees to delegate a single individual as a primary contact to aid Make it Seen Media Limited with progressing the commission in a satisfactory and expedient manner.

During the project, Make it Seen Media Limited will require the Client to provide website content; text, images, movies and sound files

  1. Failure to provide required website content:

Make it Seen Media Limited is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website page. Contact Us if you need clarification on this.

Using your website’s content management system you are able to keep your content up to date yourself.

  1. Payment

Invoices will be provided by Make it Seen Media Limited upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

  1. Additional Expenses

Client agrees to reimburse Make it Seen Media Limited for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

  1. Web Browsers

Make it Seen Media Limited makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Make it Seen Media Limited cannot guarantee correct functionality with all browser software across different operating systems.

Make it Seen Media Limited cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Make it Seen Media Limited reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

  1. Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Make it Seen Media Limited's Web space, Make it Seen Media will, at its discretion, remove all such material from its web space. Make it Seen Media Limited is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account. Cheques returned for insufficient funds will be assessed a return charge of £25 and the Client's account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Make it Seen Media Limited reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Make it Seen Media Limited in enforcing these Terms and Conditions.

  1. Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

  1. Indemnity

All Make it Seen Media Limited services may be used for lawful purposes only. You agree to indemnify and hold Make it Seen Media Limited harmless from any claims resulting from your use of our service that damages you or any other party.

  1. Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Make it Seen Media Limited the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Make it Seen Media Limited permission and rights for use of the same and agrees to indemnify and hold harmless Make it Seen Media Limited from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Make it Seen Media Limited that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

  1. Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on floppy disk or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Make it Seen Media Limited to return to the Client any images or printed material provided for use in creation of the Client's website, such return cannot be guaranteed.

  1. Design Credit

A link to Make it Seen Media Limited will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £5000, a fixed fee of £500 will be applied. The Client also agrees that the website developed for the Client may be presented in Make it Seen Media Limited's portfolio.

  1. Access Requirements

If the Client's website is to be installed on a third-party server, Make it Seen Media Limited must be granted temporary read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

  1. Post-Placement Alterations

Make it Seen Media Limited cannot accept responsibility for any alterations caused by a third party occurring to the Client's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

  1. Domain Names

Make it Seen Media Limited may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Make it Seen Media Limited. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

  1. General

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

  1. Social Media Management

Social Media Marketing and Management is defined as helping a client to promote their products or services through social media channels. Make it Seen Media will honour the components of your chosen social media package, providing an agreement to a minimum 3 months contract is served and monthly payments are received in advance. In the event that payment is not received on time, we regret that further work will be halted until this is rectified.

  1. Printing Proofs

Proofs of all work may be submitted for customer’s approval and Make it Seen Media Limited shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to Make it Seen Media Limited discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis. The forgoing provisions relating to proofs applies to all types of proof provided to enable the customer to approve the content prior to printing taking place or digital media going live, proofs may take the form of hard copy, digital files or websites and applications viewed on-line.

Full Colour Printing

All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, the printing.com reseller shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter or any other materials supplied by the customer and the printed article the subject of the customer’s order.

  1. Governing Law

This Agreement shall be governed by English Law.

  1. Liability

Make it Seen Media Limited hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy;
  • Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
  • Loss or damage to clients' artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Make it Seen Media Limited to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

  1. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.

  1. Paid Services

Purchasing a website on the Make it Seen Media website will be subject to payment of particular fees, as determined by Make it Seen Media. If you wish to purchase a website, you are required to pay all applicable Fees in advance. Paid Services will remain in effect until cancelled or terminated in accordance with this Agreement. We’ll tell you about fees for Paid Services before charging you.

Automatic Subscription Renewals.

To ensure uninterrupted service, we'll automatically bill you for certain Paid Services (e.g. hosting, domains) from the date you submit your initial payment and on each renewal period afterwards until cancellation. Your renewal period will be equal in time to the renewal period of your current subscription. For example, if you're on a monthly subscription plan, each billable renewal period will be for one (1) month. We’ll automatically charge you the applicable amount using the payment method you have on file with us. We’ll let you know in advance if you’re purchasing a Paid Service that includes auto-renewal payments.

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